Run smarter. Scale faster.Deliver exceptional care.
The enterprise healthcare AI assistant that handles the entire patient interaction across voice, text, and chat.
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Next Agent delivers
More revenue without more headcount
Engagement on patient timelines
Consistently great patient experience
Relief from administrative burden
Supporting your patients at every step of their journey
Before visit
Patient Inquiries
Appointment Booking / Rescheduling
Pre-visit Intake (Forms)
Booking Confirmation
Preparation Instructions
After visit
Post-visit Inquiries / Aftercare
Patient Satisfaction Survey
Scheduling Follow-ups
Health Tips & Recall Campaigns
Works with what you got
Seamlessly integrates with your EMR/EHR and CRM
Next Agent offers
Healthcare-trained Intelligence
Built on medical knowledge and clinical workflows
Arabic-first Communication
Native-quality Arabic comprehension and conversation, including dialects and medical phrasing
24/7 Availability
Your AI assistant answers calls & messages anytime, anywhere
Secure Integration
Safe, seamless API connections to your EHR/EMR, CRM, PMS, and internal systems
Cross-channel Communication
Interacts across your patients' preferred channels: voice, WhatsApp, SMS, chat and web
Analytics & Reporting
Every interaction becomes insight: tracking performance metrics and patient sentiment across every interaction
Frequently asked questions
Our dedicated team of experts is committed to understanding your unique needs and working closely with you.
No, Next Agent is designed to assist your teams by handling calls and messages, allowing your staff to focus on more complex patient needs.
Yes. Healthcare is sensitive, and Next Agent is designed with that in mind. It can handle a wide range of patient questions – including technical ones – using physician-approved information and response guidelines defined by your clinical team during setup.
They will seamlessly forward the call to a human agent. If no agent is available, they will collect the patient’s information for follow-up.
Next Agent is purpose-built for healthcare. We believe true performance comes from deep vertical specialization – understanding clinical workflows, patient expectations, and healthcare systems – rather than generic, horizontal AI platforms stretched across industries.
Next Agent can handle both inbound and outbound communication based on the clinic/hospital needs.
Yes, Next Agent complies with all relevant data protection laws to ensure the security and privacy of patient information.
Implementation typically takes a few days to a few weeks, depending on your clinic’s systems and customization needs.
Pricing varies depending on the size of your clinic and the specific features you require. Contact us for a tailored quote.